Generally you can browse through our website without giving us any information about yourself. We do not collect personally identifying information about any individual site users, except when knowingly provided by such individual.
For example, we collect information to process orders on the site or to qualify the customer for a Merchant Account. This information is used for delivery of such merchandise or services which may involve affiliated 3rd party organizations, shipping and fulfillment companies, banks, and financial institutions. This information is not used by these organizations for marketing or other purposes not related to the delivery of services or merchandise.
We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there, but we do not link your IP address to any personal information. Like many commercial websites, we use a standard technology called a “cookie” to collect information about how you use our website, and to track any products that you add to your shopping cart.
We do not collect or harvest the E-Mail addresses of people who E-Mail us directly. We only use them to respond to your queries, and we will never share your email address or information with any third party agency.
Information we collect is stored securely to prevent data loss by electronic hacking.
For any questions concerning our return, refund, shipping, or privacy policies, please contact us by any of the following:
or by mail:
Durango Merchant Services, LLC
2855 Main Ave
Durango, CO 81301
Our website is updated daily and we are just humans running this thing. We try hard to ensure all information and prices on our website are 100% accurate and up-to-date, but sometimes mistakes do happen. In the event of an error, we reserve the right to cancel, void, refund, and/or credit a purchaser as necessary. We will always inform the purchaser of any such situation before any action is taken.